THE VISION CATALYST

Trust the path you’re taking today will build the business and life you actually want

Go from winging it in the day-to-day, to leading your product brand with a clear vision, confident decisions and data-backed clarity.

You started this business with real purpose, but somewhere along the way it started to feel like survival.

You’ve grown an amazing 6-7 figure Shopify brand – but you’re:

😨 So deep in the day-to-day, you can’t see the wood for the trees – let alone have confidence you’re actually heading in the right direction.

🤯 So overwhelmed by the potential of your brand, you feel paralysed making the big decisions outside of the day-to-day.

🥵 Winging it on data and strategy – and quietly worried one wrong move could unravel everything.

😟 Running out of the energy and excitement that got you here in the first place.

Commercial Advisor and Retail Strategist helping founder-led product brands improve profitability and make confident growth decisions

This is what’s possible when you stop reacting and start leading.

  • You wake up on Monday excited again, with a clear vision – and the confidence that what you’re working on actually matters.
  • You trust every decision you make is mapped against a vision that’s yours, not someone else’s idea of success.
  • You know exactly where to focus to get to the next stage of growth – and what to stop doing immediately.
  • Your team is aligned behind your vision and empowered to drive profitable, sustainable growth.

Introducing

The Vision Catalyst

The done-with-you sprint for Shopify brand founders who are ready to stop winging it and start leading with a clear vision, confident decisions, and data-backed clarity.

“I can honestly say it’s been instrumental in my growth and how I connect with my customers.

Lucy is calm, precise, and incredibly supportive – there’s truly no such thing as a stupid question with her. She helps strip everything back to basics and equips you with the tools to examine every inch of your business with fresh eyes.

She brought clarity to my brand, helped me apply consistency across everything I do, and – most importantly – gave my mind the freedom to think more creatively and strategically.

What stood out most is how she creates structure – not just in your messaging, but in your way of working. She helped me uncover the voice of my brand that I’d been searching for.”

Anouska Francis-Keeble, Founder of The Cornish Surfer

Everything we work through together is built around one proven framework:

The C.L.E.A.R. Method

C

Core Purpose & Values

Re-anchor your mission, vision & values and reconnect with why you started.

L

Leading Brand Position

Pinpoint your unique edge and the customer who will pay a premium.

E

Existing Performance

A topline data-driven diagnostic of what’s working – and where the leaks are.

A

Actionable Growth Goals

Define the high-leverage goals that will move your business towards your vision.

R

Reclaim Your Clarity

Step back into your leadership role with confidence and a clear direction.

I’m Lucy, Strategist & Commercial Advisor to founder-led product brands.

Find clarity in the numbers, confidence in your decisions, and opportunity in places you’ve overlooked.

Drawing on 20+ years of retail and ecommerce experience, I help founders of conscious product brands uncover what’s really happening in their business, identify the opportunities that matter most and build the commercial foundations needed for sustainable, profitable growth.

If you’re feeling overwhelmed by competing priorities, unsure where to focus next, or struggling to turn insight into action – I’m the person who brings calm, clarity and structure back to your business, helping you make better decisions with confidence.

Commercial Advisor and Expert to founder-led Shopify brands with 20+ years in retail and e-commerce

Stop ‘winging it’ and start leading with confident direction.

The Vision Catalyst audits your brand’s purpose, position and performance – giving you the strategic foundations, clear vision and data-backed clarity that acts as the North Star for your entire business.

A focused 10-day strategy sprint – plus 14 days of implementation support to make it stick.

“What really stands out is how much she truly wants you to succeed.

Working with Lucy isn’t just about advice – it’s about gaining the direction, confidence, and structure required to build a successful, sustainable business.

Myfanwy Gloster, Co-Founder of Glosters Pottery

Take a look inside 👀

1. Pre-Call Brand Audit

Before we meet, you’ll complete a deep-dive audit of your business foundations – your current purpose, positioning, and performance to uncover exactly what’s stalling your progress.


This forms the bedrock of our strategy session so we can hit the ground running.

2. The 2-Hour Strategy Intensive

A dedicated, high-impact session where we strip away the noise and solidify the core pillars of your brand:

Your Purpose: We anchor your mission, vision and core values – reconnecting with the driving force behind why your brand exists and why your customers choose you over everything else.

Your Positioning: We hone in on your unique brand edge, defining why your customers care and the messaging that speaks directly to them.

Your Performance: We audit your topline metrics to see what’s actually working, where the leaks are and exactly how to focus your energy for high-impact growth.

Your Goals: We define your growth goals to ensure they feel exciting, sustainable and entirely achievable.

3. Your Custom Brand Board

You’ll receive a personalised Trello dashboard capturing your new business foundations, strategic priorities and actionable goals – your go-to reference point every time you need to re-anchor to your vision and what matters most.

4. 14 Days of High-Touch Momentum

Transformation doesn’t stop when the call ends. You get:

Email Support:Ask questions and get strategic feedback as you implement – for the full 14 days after our session.

The 30-Minute Reflection & Planning Call: A follow-up session after two weeks to review your momentum, clear any roadblocks and cement your next steps.

Full Strategy Session Recording: Yours to keep and reference whenever you need an alignment reset.

Investment:

Pre-Call Brand Audit · 2-Hour Strategy Intensive · Personalised Brand Board · 14 Days Email Support · 30-Minute Reflection & Planning Call · Full Session Recording

Pay in Full £750 

(or 2 x £375 Split payment option)

This is for you if…

  • You’re running a 6-7 figure Shopify brand and ready to stop reacting and start leading.
  • You know your brand has more potential than your current strategy is unlocking.
  • You’re ready to do the deep work to build the foundations for sustainable, profitable growth.
  • You want a clear vision, confident direction and data-backed clarity – not just another to-do list.

This is not for you if…

  • You’ve recently launched and have annual sales below £100k.
  • You don’t have a product brand.
  • You’re looking for a quick fix rather than investing in solid strategic foundations.
  • You’re not in a position to dedicate time to your strategy and implement the actions we identify together.
  • You want someone that will do the implementation for you rather than work with you.

“I feel more motivated and confident, and [have] a clear vision for the year ahead!

I found it easy to work with Lucy – I trusted her with the data I was sharing and didn’t feel judged at any stage. It is very hard as a founder to overcome the realisation that it’s ok not to be great at all areas of running a business and Lucy helped me to see this.

Sally Mclaren, Founder of Ivy

FAQs

Still not sure if The Vision Catalyst is for you? Check out these questions. If you don’t see the answer to your question just ask me here

Q. How much pre-work is involved? I’m already time-poor.

A. The pre-work is intentional, not overwhelming – most founders spend around 2 hours on it.

It’s the data-gathering phase, so our session goes straight to strategy.

Many founders have their first lightbulb moments here, before we even meet.

Q. I’m a creative and not a numbers person. Will the 'Existing Performance' section be too technical?

A. Not at all. We are reviewing topline data here and we are looking for the story the numbers are telling us.

I’ll help you translate your Shopify metrics into clear insights, so you can see exactly which levers to pull to grow without the overwhelm.

Q. How is this different from a standard business coaching session?

A. The Vision Catalyst is a done-with-you intensive, focused specifically on the CLEAR Method, is tailored to Shopify Product Brands and I apply my 20+ years of retail and e-commerce experience to your brand.

We are auditing your brand foundations and bringing clarity and direction to build on your brand’s growth.

You walk away with crystal-clear direction and the commercial foundations to act on it.

Q. Is this right for me if I already have a small team?

A. Absolutely. In fact, it’s often even more important. If your foundations are wobbly, or your direction unclear your team feels it too and it can really hold progress and motivation back.

Reclaiming your CEO vision allows you to lead them with more confidence and ensures everyone is pulling in the same direction, which actually reduces the burden on your shoulders.

Q. What happens after the 14 days of email support?

A. After the 14 days of support we meet for a 30 minute Reflection & Planning Call. This is our opportunity to reflect on the transformations you experienced during The Vision Catalyst, to solidify your path forward and discuss any questions you have.

If you would like further support to roadmap the path to achieve your strategic vision with total confidence, The Retail Roadmap is the service that does precisely that.

Q. Can you guarantee that this will increase my revenue or profit by a specific amount?

A. While I don’t provide a specific revenue uplift guarantee, I do guarantee a diagnostic of what is currently driving, or hindering, your performance.

We are building the stable foundations that allow for manageable, profitable growth.

Most founders find that the cost of the session is quickly offset by stopping ‘reactive’ actions or spending and focusing on the high-leverage actions we identify together

Q. I am after a trusted strategic partner to bounce ideas off, can you help?

A. Yes! I work with a small number of clients on longer term partnerships.

I help clients develop a robust retail and ecommerce strategy, get clear on their numbers, what actions to take to grow and to make confident decisions.

You can get in touch here and we’ll find the right support package for you.

Now let’s make sure every decision you make from here builds the business – and life – you actually want.

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Selina Barker profile picture
Selina Barker
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I could not recommend Lucy more - I hired her to help me analyse a journal that I sell predominantly online. I am not an ecommerce entrepreneur and was running the whole business on a wing and a prayer, unsure of where I was spending money and what I SHOULD be spending on. Lucy is thoughtful, smart, knowledgable and a safe and sensible pair of hands that has helped me to get clear on how to assess what is working and what isn't, how much to price my product, how to increase my AOV (I didn't even know what that was before) and how to create a spreadsheet tracking system that puts me in control of my finances. It's been a total game changer and I feel confident it will be key in helping me increase my profits.
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Natalia Clifford profile picture
Natalia Clifford
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I had the pleasure of working with Lucy for 2 years while we supported the same brand, each of us contributing in different capacities. During that time, I saw first hand how naturally Lucy bridges strategy and execution. No matter the challenge, Lucy brought clarity, drive and a genuine commitment to doing what was best for the customer and the business. Lucy excels as a calm, composed retail professional who can confidently influence founders and stakeholders alike. Her ability to guide, align, and inspire others sets her apart as a truly trusted retail expert. Lucy not only identifies the right path forward for any brand, she also serves as an active listener and trusted sounding board. Businesses are genuinely stronger with her in their corner, navigating the complexities of a fast-moving retail landscape with clarity and confidence. Her in-depth retail experience would be a great asset to any brand.
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Sally McLaren profile picture
Sally McLaren
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Working with Lucy was a calm, thorough and strategic process. She has incredible breadth of experience across all aspects of retail and was able to apply this to my brand to help us create a clear road map for the year ahead. Working with her has bought clarity and incredible value to my business and how I now plan and prioritise my time, working strategically towards my goals.
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Anwen Roberts profile picture
Anwen Roberts
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Working with Lucy has been very valuable to my small business in so many ways. Her positive attitude and experience has helped me work more strategically instead of reactively. My mindset and the way I work has changed which has been a massive benefit to the success of the business. She has worked with me to improve our business during a difficult period and it genuinely feels like she's invested in the success of the business.
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Anouska Francis-keeble profile picture
Anouska Francis-keeble
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I recently had the pleasure of working with Lucy Horden on developing my brand, The Cornish Surfer, and I can honestly say it’s been instrumental in my growth and how I connect with my customers. Lucy is calm, precise, and incredibly supportive—there’s truly no such thing as a stupid question with her. She helps strip everything back to basics and equips you with the tools to examine every inch of your business with fresh eyes. She brought clarity to my brand, helped me apply consistency across everything I do, and—most importantly—gave my mind the freedom to think more creatively and strategically. What stood out most is how she creates structure—not just in your messaging, but in your way of working. She helped me uncover the voice of my brand that I’d been searching for. It’s a lot of work, but every moment was worthwhile. I’d thoroughly recommend Lucy to any business, no matter what stage you're at.
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Tom Golster profile picture
Tom Golster
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Lucy's services have been a game changer for our business. Her ability to bring clarity and turn ideas into actionable plans is exceptional. She helped us cut through the noise and focus on what really matters, together we've been able to map out a clear and achievable growth strategy. If you're looking to build or grow you business with purpose and clear vision Lucy is the guide you need.
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Olive and Frank
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I worked with Lucy on her strategic mapping intensive which was a game changer for me and my business. The process helped me take what initially felt like a huge, overwhelming task and broke it down into clear, achievable tasks and goals. I can’t recommend Lucy highly enough. Her strategic approach will give you the tools, structure, and focus you need to build your business with purpose.
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Sarah Birchall profile picture
Sarah Birchall
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Working with Lucy has been a huge help for my business - she's been able to gently nudge me towards delving into areas of my brand I haven't given proper thought to for far too long and encourage me to look at analysis in a way that doesn't overwhelm me. I found Lucy's approach really insightful - the sessions are very thorough and in-depth and you really feel that no stone is left unturned - even those you'd rather avoid!! I'm hoping to keep up the momentum of working with Lucy every quarter as she's really helped build confidence in the more data-driven areas of my small business and also really make me step back and have a proper look at the core and values of the brand - which as a business owner so bogged down in day-to-day tasks, if something I've found I haven't given enough attention to in recent years. Highly recommend Lucy's knowledge & skills!